Frequently Asked Questions

Frequently Asked Questions

1. What is a Tiki Boat Tour?

A Tiki Boat Tour is a fun, laid-back cruise around Charleston's beautiful waterways on a vibrant, tiki-themed boat. Enjoy the scenic views while relaxing with friends, family, coworkers or strangers who become friends at the end of the tour!

2. What is your weather policy?

Our island weather in Charleston is constantly changing. What the forecast shows three days out is usually always different from the weather we get. If we do get rain it does one of two things; it rains for 15 to 30 minutes and then its gone or it sits on top of us all day. We will make weather calls one hour before each tour unless it’s a big sit on top of us storm. If we do have to cancel for rain we will first try to reschedule you. If this is not an option then we will offer a full refund.

3. What is included in the tour?

Our tours typically include:

  • A 2-hour boat cruise

  • A knowledgeable captain and crew

  • Coolers filled with ice ready for your drinks

  • Comfortable seating

  • Fun games which allow us to bring our island experience to you

4. Can I bring my own drinks and snacks?

Absolutely! We encourage guests to bring their favorite beverages (alcoholic and non-alcoholic) and snacks.

5. Is there a minimum age requirement?

All ages are welcome! If children are 12 or under we need to know how much they weigh so we can ensure we have a comfortable life jacket for them to wear.

6. What should I wear?

We recommend comfortable clothing and a bathing suit is always a good option. Don't forget sunscreen and sunglasses.

7. What happens if it rains?

Safety is our priority. If weather conditions are unsafe, we may need to reschedule or cancel the tour. We’ll notify you as soon as possible and offer a full refund or rescheduling options. Should we decide while we are out that we need to turn around and go back, we will prorate you and offer a refund for the time not used.

8. How many people can fit on the boat?

Our Tiki boat can accommodate up to 18 guests. For larger groups, please inquire about our 2 or 3 boats options!

9. Are there restroom facilities on board?

Yes, we have a “head” (boat bathroom) onboard. Not too fancy but defiantly gets the job done.

10. Can we customize our tour?

Yes! We offer customizable tours for special occasions such as birthdays, corporate events, island hopping, swimming, paddle boarding, dolphins up close and personal, island candle making, adults only, night time, sunset, sunrise, celebration of life, weddings & divorced celebrations. Just let us know your preferences when booking, or call (843) 696-9684 and plan something special!

11. What time should we arrive?

Please arrive at least 15-20 minutes before your scheduled departure to ensure a smooth boarding process.

12. Is there parking available?

Yes, we have designated parking at the boat landing. Make sure you park in a car sized parking space and not a trailer sized parking space. If all of the car sized spaces are taken, please park on Indian Street, one block away and make sure all 4 tires are off of the street (so you don’t have to find out how proactive Folly’s parking enforcement can be).

13. Where do we meet the boat?

97 Center Street Folly Beach 29439 at the public boat landing. You will see the tiki boat on the dock ready for you.

14. How do I contact you for more questions?

Feel free to reach out via email at seaslifetiki@gmail.com or call us at (843) 696-9684. We’re happy to help!

15. Are Dogs allowed?

We love dogs and our mascot Barrell Carroll will be on most tours calling in dolphins close.

On our private tours you are welcome to bring your dog. Please let us know if you would prefer Barrell Carroll not to join if your dog is coming.

Public tours we can not allow dogs, I am sorry.

16. What’s the best way to book a bachelorette trip?

These are popular tours and the prime weekend spots tend to fill up quickly, you may book online or feel free to email seaslifetiki@gmail.com or call (843) 696-9684 with any questions.

FYI- 2 hours is never long enough for these trips, most 3 hour bachelorette trips will extend an extra hour if we have the ability in our schedules. All bach trips say this is the highlight of there trip!

17. Cancellation Policy

Public tours: We have a 24 hour cancelation period for a full refund. 

If we do not have enough people to run the tour then we will try to reschedule you.  If this is not an option we will refund you in full.

Private tours have a 1 week cancelation for a full refund.  This includes Bachelorette parties.

18. How do I book a tour?

You can book a tour directly through our website or by calling our customer service. We recommend reserving in advance, especially during peak seasons.